Terms & Conditions
Please only provide true and accurate personal information (eg, your name, delivery address, mobile phone number and email address) when registering on our site and be sure to follow all relevant laws in your dealing with us.
When choosing a password, please make it unique to our site, don’t share it with anyone else or store it in an insecure place.
While you’re welcome to copy of print pages from our website for your own, personal purposes and/or as part of shopping on our site, it’s important you don’t misuse the site, its content or information in any way, including transmitting any virus, trojan, worm or logic bomb. Please don’t post any material that is malicious, offensive or obscene or bother other users of the site. We take a dim view of hacking our site or using any data obtained from our site to send unsolicited communications to any person and we will report any instances of inappropriate or illegal activity to the relevant authorities, including the identity of the person involved.
We will not be liable for any loss or damage arising from technology-related issues with our site. We reserve the right to bar users from our site and to report any breaches of our rules or state and federal laws to the relevant authorities.
These website Terms and Conditions shall be governed by and constructed in accordance with the laws of New South Wales and applicable Federal laws.
Billy Goat Designs may suspend or terminate your account and or your right to utilise the services made available through this website in the event that it determines or has reasonable grounds to suspect that you are in violation of the Site Terms.
Notwithstanding any of these site Terms and Conditions that may suggest otherwise, Billy Goat Designs reserves the right, without notice and in its sole discretion, to terminate your right to use this website for any reason or no reason at all, and to block or prevent future access to and use of this website by you. In the event your right to use this website is terminated, these site Terms and Conditions shall still apply.
All prices and dollar amounts on this website are in Australian dollars.
We currently accept Master Card, Visa and American Express. Credit card payments are secured by SSL, which encrypts all your data in transit to ensure secure online transactions.
By submitting a credit card number to Billy Goat Designs you are representing and warranting that the credit card information you provide is valid, authentic, current, and one that you are authorised to use.
If you choose to pay for your order with PayPal, you will be automatically forwarded to the PayPal site.
PayPal also accepts all major credit and debit cards: Visa, MasterCard, and American Express
If we are unable to process your credit card payment for any reason, we will attempt to contact you. If our attempts are unsuccessful, we may cancel your order.
There are some rare circumstances where we may need to cancel an order you have placed on our site. These include:
- The product/s ordered are not available or are in unsaleable condition
- There is an error in part of the listing
- Your order was placed in breach of our terms and conditions
In the event we need to cancel your order, we will attempt to notify you and we will refund any relevant payment we have received from you.
If you wish to cancel an order you’ve placed on our site, please contact us as quickly as possible.
If we have already posted your order, the order can not be cancelled.
Exchanges, Returns and Refunds
We offer a wide variety of options and we understand that, sometimes, you may choose the wrong product. In such cases, we are happy to assist with an exchange. In such circumstances, we simply ask that you pay the cost of returning the original item/s to us and the cost we will incur in posting the replacement item/s.
Please contact us upon receiving your item/s, ensuring the item/s remain in an unused, ‘as new’, saleable condition.
Please note that we do not offer exchanges on the basis that you have changed your mind.
We sometimes use promotional discount codes for purchases on our site. Please note that these codes are for single use, they are time-limited and may not be used in conjunction with other promotions or discounts that may apply on our site at the time of use.
In the event you use a promotional code for a purchase then require an exchange or return, any refund would be only to the extent of the original amount you paid.